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Dynamflow Store
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Returns & Refunds

Start a return or tell us what went wrong

Fill in the form below with the name of the product and the reason, and the Dynamflow Store team will review it and get back to you. You can also call or WhatsApp us using the details on this page.

Return request form

Everything in the database is handled by the Dynamflow Store team - nothing is sent to a third party.

List every item this request covers, separated by a comma.

How a return works

1
Tell us

Send this form with the product name and the reason.

2
We review

Our team checks your order and contacts you on the phone or WhatsApp we have for you.

3
We agree a solution

A refund, replacement or repair - whichever applies.

4
We finish it

Once agreed, we arrange the collection or delivery.

Good to know

  • Please tell us within a short time of receiving the order.
  • Keep the item, its accessories and its packaging safe until we reply.
  • Warranty cover depends on the product - ask us and we will confirm.
  • We cannot refund delivery costs unless the item was faulty or incorrect.